Features
Everything you need to listen well.
A complete foundation for receiving, investigating and closing workplace concerns.
Reporting
- Branded reporting page per organisation
- Anonymous, confidential and named options
- Guided report form with categories
- Private evidence uploads with server-side image metadata removal
- Secure case reference and access key
- Permanent company and location QR posters
Case management
- Clear lifecycle from New to Closed
- Priority levels from Low to Critical
- Primary investigator and supporting reviewer
- Private internal notes
- Secure investigation evidence
- Immutable audit trail
Secure two-way communication
- Private messaging with anonymous reporters
- Timestamped conversation history
- Follow-up evidence uploads
- Closing summaries for reporters
- Reporter-only evidence retrieval
Team and governance
- Owner, Compliance Admin, Investigator and Auditor roles
- Role-based invitations
- Conflict of interest recusal and exclusion
- Enforced two-step verification
- 30-minute inactivity timeout
- Legal holds and staged privacy actions
Multi-site organisations
- Sites, depots and departments
- Permanent location reporting links
- Location-specific A4 QR posters
- Reporting volume by location
Analytics and exports
- Trends over time
- Common categories
- Response and resolution times
- Anonymous vs named share
- Filtered CSV analytics
- Case JSON and printable reports